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Privacy Policy
Last Updated on July 17th, 2015
Privacy Policy
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At Transmission Repair Services, we put the needs of our customers first. Ensuring that you get an honest, upfront, hassle-free product is our highest priority.
Transmission Repair Services offers a complimentary quote for auto warranty coverage. The information gathered for this quote is used to give you the most accurate quote possible. Personal information such as your name, address, phone number(s), and email address is stored in our in house database and is used for any customer care issues that may arise. The state of residence is used to determine your vehicle's eligibility for coverage. 

PLEASE READ THE FOLLOWING PRIVACY POLICY (OTHERWISE NOTED AS THIS "AGREEMENT") CAREFULLY BEFORE USING THE SITES. BY USING THE AUTO SERVICE PROTECTION WEBSITE, YOU SIGNIFY YOUR ASSENT TO THIS AGREEMENT. IF YOU DO NOT ASSENT TO THIS AGREEMENT, PLEASE DO NOT USE THIS WEBSITE.

At Transmission Repair Services, we share your concerns about privacy. We have created this privacy statement in order to demonstrate our firm commitment. The following discloses our information gathering and dissemination practices for all Transmission Repair Services websites.

COLLECTION OF PERSONAL INFORMATION
We collect information that identifies you, such as names, postal addresses, and email addresses ("personal information"), when voluntarily submitted by our visitors. We receive and store any information that you choose to enter through the Site, including any submissions that you make or content you provide on or through the Site.

We may use information collected from recipients of our marketing campaigns, marketing partners, advertisers, and other third parties in the following ways:

This Privacy Policy governs the manner in which TransmissionRepairServices.com collects, uses, maintains and discloses personal information which is collected from users of this website. By using our website, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this website in any manner. This Privacy Policy does not govern privacy practices associated with offline activities or activities occurring on websites not under TransmissionRepairServices.com’s control.
One of TransmissionRepairServices.com’s primary goals in conducting business is to ensure that all information submitted by our customers remains confidential. Any personal information that is provided to us will be held in the strictest confidence and not be shared or sold to any third party (unless required by law). In an effort to demonstrate our promise to uphold customer privacy to the highest level, we are providing this Privacy Policy, on our website, for your review. We strongly believe that publishing our Privacy Policy is a necessary step towards building a sense of security in our customers and potential customers. We want you want to continue to do business with us over the Internet and we know that this will not occur if you do not feel that your personal information is safe and secure.
This Privacy Policy applies to all information collected or submitted on the TransmissionRepairServices.com website. While you may obtain a quote for one of our Vehicle Service Contracts without providing any personally identifiable information, should you wish to purchase one of our Vehicle Service Contracts online, you will be asked to provide some personally identifiable information.

To receive an online quote for one of our Vehicle Service Contracts, you may be asked to provide: your zip code as well as your vehicle’s make, model, year and mileage.

To purchase one of our Vehicle Service Contracts online, you may be asked to provide: your full legal name, address (including city, state and zip code), telephone number (home and/or cellular), email address, credit card type, credit card number, credit card holder’s name, credit card expiration date and credit card security code.

HOW WE USE YOUR PERSONAL INFORMATION
Any personal information that you submit via our TransmissionRepairServices.com website will be used strictly for the purpose for which it is intended. For instance, when we receive an email inquiry through our TransmissionRepairServices.com website, we will use the return email addresses to answer said email. Email addresses obtained in this manner are not used for any other purpose and are not shared with any outside parties. From time-to-time, we may use non-identifying and/or aggregate information to better design our website or to share with our clients and/or potential clients. For example, we might tell a client that X number of individuals visited our website (in a given timeframe), or that Y number of individuals purchased one of our products, or that Z number of males vs. females filled out one of our online forms, but we will not disclose any personal information regarding who those individuals are.

We currently use third-party Merchant Solutions, to handle our credit card transactions. Our Merchant Solutions is highly sensitive to the privacy interests of our customers and believes that the protection of their interests is one of their most significant responsibilities. Merchant Solutions does not acquire any more information about our consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. 
TransmissionRepairServices.com will not use the personal information that we collect via our website for any unrelated transactional activities without your consent or an opportunity to decline said use.

FUTURE CONTACT WITH TRANSMISSIONREPAIRSERVICES.COM
TransmissionRepairServices.com strives to continue a business relationship with individuals that send us their personal information. This may be done by notifying individuals of promotional materials that may be of interest to them. If you provide us with your email address, home address and/or telephone number, we may contact you periodically with information relevant to your vehicle and/or any special sales or products that we are currently offering. By providing us with your email address, home address and/or telephone number, you are requesting and expressly consenting to be contacted via email, mail and/or telephone by us and/or our partners and affiliates, regardless of whether your telephone number is on a State and/or the Federal Do Not Call list(s) and/or Do Not Mail list(s). At any time, you may request to be removed from our email list by sending an email to: transmissionrs@gmail.com (from the email address that you are requesting to be removed from our email list) with the word “Remove” in the subject line.

TRANSMISSIONREPAIRSERVICES.COM’S COMMITENT TO DATA SECURITY
TransmissionRepairServices.com continuously dedicates resources to ensure proper dissemination of personal information, to prevent access violations, and to uphold data integrity. 

TransmissionRepairServices.com utilizes both internal and external procedures to protect all personal information obtained through our website.
However, due to the nature of the Internet, computer networks, systems and other factors outside of our control, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties (those not under TransmissionRepairServices.com’s control) to intercept or accept transmissions or private communications unlawfully, irrespective of our best intentions. Therefore, we cannot ensure or warrant the security of any information you transmit to us, including personally identifiable information.

TransmissionRepairServices.COM’S COMMITMENT TO CHILDREN’S 
When it comes to children, TransmissionRepairServices.com strongly believes that their privacy is of the utmost importance. Due to our stance on this issue, we do not accept or retain any individual’s information if we are aware of the fact that they are under the age of eighteen (18). Our website is not designed or intended to entice individuals that are under the age of eighteen (18).
 
HOW TO ACCESS OR CORRECT YOUR PERSONAL INTION
TransmissionRepairServices.com stores your personal information in a retrievable form. However, it can be accessed only by those employees whose job function requires such access (this may include customer service representatives and/or claims adjusters). To protect the privacy of our customers, TransmissionRepairServices.com stores all personal information data on secure servers. Access to all personal information data requires a password and/or an ID number. Only those authorized are issued such passwords and/or ID numbers. Each access to personal information data, as well as any changes that are made, are logged. Both the time and the identity of the person gaining access to all personal information data are recorded. Although you do not have direct online access to your personal information data, you may review or update any personal information data that we have collected by emailing us at TransmissionRS@gmail.com and placing the word “Update” in the subject line.

LIMITATION OF LIABILITY
You understand and agree that any dispute over privacy is subject to the terms and conditions of this Privacy Policy and our TransmissionRepairServices.com (including any limitations on damages contained therein).

PRIVACY POLICY CHANGES
TransmissionRepairServices.com reserves the right to change this Privacy Policy at any time and at its sole discretion. All Privacy Policy changes will be posted on this website. Therefore, we recommend that you visit and review this Privacy Policy frequently.

HOW TO CONTACT US
Should you have questions or concerns about this Privacy Notice, please call us at 1-855-690-0777 or send an email to: TransmissionRS@gmail.com for further assistance.

TO RESPOND TO A SPECIFIC INQUIRY
To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.

To send you information from our marketing partners and other third parties through online marketing communications, such as emails. We are not responsible for the practices of our marketing partners, advertisers, or other third parties.
To analyze our business or use of the Site, enhance existing features, or develop new features, products, or services We do not knowingly collect information from children under the age of 13. Should we learn that a child under 13 has provided us with personal information, we will delete that information from our database.

Except with regard to any contact information you may provide us, all comments, feedback, and other information submitted to Transmission Repair Services through or in association with this website will be considered non-confidential and the property of Transmission Repair Services. By submitting such Feedback to Transmission Repair Services, you agree that you assign to Transmission Repair Services, without charge, all worldwide rights, title and interest including copyrights and other intellectual property rights, in and to the Feedback. Transmission Repair Services shall be free to use such Feedback on an unrestricted basis.

IP ADDRESS
We log all connections to our web servers. Those log files include your IP address. An IP address is NOT personally identifiable information, but general information about your location, connection to the Internet, and your Internet Service Provider. We use your IP address to help diagnose problems with our server and to administer the Sites. Additionally, we will use your IP address to track your navigation of the Sites and we may use your navigation history in current and future marketing efforts to you and to others.

COOKIES
"Cookies" are small pieces of information stored in a user's browser that give that user a unique identification. The Transmission Repair Services Sites MAY insert cookies into your browser that identify you as a previous user of the Sites and contain non-personally identifying information regarding you and your navigation of the Sites. In some instances, these cookies may be used by us or other web sites during your future navigation of the internet to target specific advertisements to you based on your previous use of the Sites. The Sites may also read cookies already stored within your browser to identify non-personal information about you and communicate this information to other advertisers. All cookies are established on a per session basis, and are not permanently stored on your machine. For more information about cookies, please visit www.AboutCookies.org.

SECURITY
We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy.

CONTACT US
To change or remove your contact information in our database, or to not receive future mailings or other communications, as well as for all other inquiries, please contact us at any time using one of the options below:

You may Opt out of our email list to remove yourself from receiving any future e-mail communication. Note that this process can take up to 10-business days.
Whether you are a current or potential Transmission Repair Services customer, your information and needs are handled professionally, and above all, ethically. If you have any questions regarding this Privacy Policy, or Transmission Repair Services, don't hesitate to contact us!


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